Whale Tales Boutique Hotel & Villas
Privacy Policy
Effective Date: October 14, 2025
1. Introduction
Whale Tales Boutique Hotel & Villas (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website (www.whaletalesboutiquehotel.com) or use our services, in accordance with applicable data protection regulations. By using our website, you agree to the data practices outlined in this policy.
2. Information We Collect
We may collect and process the following types of personal information:
- Personal Identification Information: Name, email address, phone number, and postal address.
- Booking Information: Reservation details, check-in and check-out dates, payment information, and guest preferences.
- Technical Information: IP address, browser type, device information, and browsing behavior.
- Marketing Preferences: Newsletter subscriptions and promotional communication preferences.
- Other Information: Any additional data you choose to provide when contacting us.
3. How We Use Your Information
Your information is used for the following purposes:
- To process reservations and provide hotel and villa services.
- To personalize and improve your guest experience and our website’s functionality.
- To communicate with you regarding your bookings, inquiries, and guest services.
- To send marketing communications, offers, and updates (if you have opted in).
- To meet legal requirements and safeguard our property and guests against fraudulent activities.
4. Sharing of Information
We do not sell or rent your personal data to third parties. We may share information only when necessary, including with:
- Service Providers: Such as payment processors, booking systems, and IT support providers.
- Legal Authorities: When required to comply with applicable laws or to protect our legal rights.
- Affiliated Partners: Such as travel agencies or loyalty partners, but only with your explicit consent.
5. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
6. Security Measures
We apply appropriate technical and organizational security measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. While we strive to ensure secure transmission of information, no system is completely foolproof.
7. Your Rights
Depending on applicable data protection laws, you may have the right to:
- Access the personal data we hold about you.
- Request corrections or updates to your information.
- Request the deletion of your personal data, where legally permitted.
- Withdraw consent to receive marketing communications.
To exercise any of these rights, please contact us at booking@whaletailsboutiquehotel.com.
8. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites, and we encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be posted on this page with a revised effective date.
11. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us at:
Whale Tales Boutique Hotel & Villas St Eustatius
Email: booking@whaletailsboutiquehotel.com
Phone: +1 721 586 8418